The service was good, the bedding with clean mattresses and towels. Although my favorite part was the breakfast in the morning. The waffles are really good and none of the food is nasty or out of date
The dinners are limited. On hamburger night they ran out of lettuce and tomatoes by 6:30 when dinner goes until 7:30. Fruit is not available for breakfast on the weekends and they run out early during the week.
Perfect service great rooms everything was excellent and clean
I was there in July for a week and returned August 15 because John was very pleasant. John was forced to quit. I travel 30 days at a time and extend up to 90 days. This time I noticed many things wrong.
This hotel is awesome! Clean, spacious rooms and amazingly friendly staff! I have stayed at this Residence Inn a few times recently and they really do have amazing people that go out of their way to make sure you have everything you need. I was a bit late for the dinner they offer, but when I walked through the door, they offered me dinner and a drink, which is just what I needed after a day at work! I would highly recommend this hotel!
The pool is cold. More cold than other hotels. The spa broke over a week ago and it is still not fixed. A group of teenagers showed up with speakers and played music. When I told the front desk I was told they go there yearly. Mom just stood there. I pay them $99 for 30 days. This is a steady income for them. Cutting corners, staff hours and not fixing items generates a bonus. I feel the GM is after a bonus. When I mentioned why I was leaving no one could blame me. A sign that there is some truth to my guess. I stayed long enough. :(
Very nice place with all of the amenities and space that a business traveler needs. My room is huge, two rooms with a well equipped kitchen, full size refrigerator and an air conditioner that really does the job - I like my rooms cold. There's a pool, hot tub, nice exercise room, a full hot breakfast and a meal/sizeable snack most evenings. I'm very pleased with this place.
A lady got bed bugs in room 320. When she told the GM (Matthew Baron) he did not follow through. I read a review that it happened to a lady two months ago. This means the problem is not solved.
Residence Inn By Marriott Merrillville is a US Lodging based in Merrillville, Indiana. Residence Inn By Marriott Merrillville is located at 8018 Delaware Pl, Merrillville, IN 46410, USA.
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