Always very friendly staff and doing anything and everything they can to accommodate their customers! Stored with them for YEARS and have never had one complaint!!
So grateful we discovered this storage facility! Ashley Moore well represents this facility in such a professional manner. We really appreciated her courtesy, knowledgeability and all around quality service she gave our family. Not very often do you find "quality service" these days, but so glad I can say that you will find it at Mini Storage Depot! Thank you, Ashley!
It's a great safe place to store your goids. I jest wish they stop goi g up in there prices.
Overall, I have been thoroughly impressed with this facility and the unrivaled level of customer service I experienced. It isn't very often that you find such a dedicated and friendly staff willing to go the extra mile to make your service enjoyable. I would highly recommend this facility to anyone needing to store their items.
Every time I went to my unit, the grounds, interior halls, and overall curb appeal were immaculate. This was a welcomed sight given my items were stored onsite for over 6 months. I appreciated the locked gated entry and pass code building entry as well. Although nothing is ever truly guaranteed to be secure, it put my mind at ease to know everything was stored soundly in an extremely clean facility.
This was my first time ever needing or using a storage facility and the Mini Storage Depot set the standard high for future use! The staff was always extremely friendly and customer service driven every time I called and had a question. When I called to initially rent the unit, I knew nothing about how it worked or how the process occurred. The manager was very helpful and spent 30 minutes on the phone with me describing all of my options. As I was relocating, she sent all of the documents to me and we completed the process via the phone and email and had everything waiting for me when I came to the facility! I couldn't have asked for better service and it was one less stress I had while making the transition.
We needed a storage unit (who doesn't) to take care of all the craft items, holiday decorations, etc. and simply unclutter the house. I researched online - checked U-Haul, Public Storage to name a few. We found Mini Storage Depot and I called them to see what units they had. I spoke with Tia who was extremely friendly and professional. We made arrangements to go right over and check out the unit as their business had the best rates of any of the companies. On first site we thought this was a brand new unit and figured the lower prices were because it was new. Found out they are 10 years old but the units and property is so well maintained you would just think it was new. Ashley and Tia (manager and assistant manager - not necessarily in that order) are two of the nicest people you would want to me. Explained everything thoroughly - answered all my questions - They are fabulous! Highly recommend this storage place. 24 hour access - pest control - I am one happy camper!
Mini Storage Depot is a US Moving Company based in Merrillville, Indiana. Mini Storage Depot is located at 4220 East U.S. 30, Merrillville, IN 46410, USA.
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